Registration and payment

• How do I register for a class?
  You can register online through our website or in person at Lily and Liam Bistro or Upscale Rio. Full payment is required at the time of registration to secure your spot.
• What payment methods do you accept?
  We accept all major credit and debit cards for online registration. Gift certificates can also be used during the checkout process. Cash ticket purchases in house only.
• How will I know my registration is confirmed?
  You will receive a confirmation email with your class details after your registration is complete. There is no need to print this email; simply provide your name to the instructor upon arrival. 

Before and during the class

• Do I need to bring anything with me?
  No, all necessary ingredients, equipment, and recipes will be provided. Just bring your enthusiasm and be ready to cook!
• What should I wear?
  For comfort and safety, we recommend wearing closed-toe shoes and comfortable clothing. You will be provided with an apron to wear during the class.
• Are the classes hands-on or demonstration-based?
  Most classes are hands-on, with active participation from all students. The instructor will demonstrate techniques, and then you will have the opportunity to practice them as you cook your meal.
• What if I have food allergies or dietary restrictions?
  Please inform us of any dietary restrictions or allergies at least 48 hours before the class begins. While we will do our best to accommodate needs, we cannot guarantee special accommodations for last-minute requests or separate cooking stations.
• Can I eat the food we cook?
  Yes! Each class is different, but we will eat what we make. Most importantly we will eat as we go too, so come hungry.

Cooking class policy

Cancellation and rescheduling

• Cancellation by attendee: All class fees are non-refundable.
  • Rescheduling: We understand that things happen, so you may reschedule your class if you notify us at least 72 hours before the class’s start time.
  • Cancelations: 7 day notice for refund. Reschedule available at 72 hours before the classes start time.
• Cancellation by the Bistro: In the unlikely event that a class is canceled due to low enrollment or unforeseen circumstances, you will be offered the choice of a full refund or a credit toward a future class.
• Transfers: If you cannot attend a class, you are welcome to send someone in your place. Please notify us of the new attendee’s name at least 24 hours in advance. 

Age requirements

• Adult classes: Our standard cooking classes are designed for adults, typically aged 16 and up. Under 16 accompanied by an adult, each needs registration and payment.
• Kids’ classes: We offer specific classes for children, with age ranges listed on the class description.
• Parent-child classes: An adult and child may attend these classes together, with a specific minimum age requirement. 

Class conduct and safety

• Food safety: All guests must follow the food safety and hygiene guidelines provided by our instructors throughout the class.
• Health and illness: For the safety of everyone, participants who are ill or have been exposed to a communicable disease should not attend class. Class credit or rescheduling may be offered for cancellations made with sufficient notice.
• Liability: Participants assume all risks associated with the class, including but not limited to, the risk of foodborne illness or injury from kitchen equipment.